Changes to Dispatch Verbalization
Friday, 22 January 2010 14:27

You may have suddenly noticed a change in the verbalization of the routine dispatches that go out over the scanner from Washington County Central Dispatch 911.  On January 21, 2010 the 911 Center along with the Ambulance District and the 5 in-county Fire Departments have decieded to change up the order of the original dispatch verbalization.

Most of you out there in scanner land were familiar with our original verbalization procedure which had the dispatchers immediatley calling out truck numbers after the tones were sounded.  The new protocol Has completly reversed this with the call type and then location being the first bit of information given after the tones.  We believe that this may enable our responders to identify what they are going to and where the call is much quicker than they were able to in the past with the previous procedure.

This change is an effort of all parties involved to better serve the citizens of Washington County.

 
WELCOME TO WCCD911.ORG
Monday, 23 November 2009 18:00

Washington County Central Dispatch 911 is the Primary dispatch agency for Law / Fire / EMS for citizens of Washington County Missouri. We are located at12252 N. State Highway 21, Cadet, MO 63630. Our Administrative Line Phone Number is 573-438-0040, Non-Emergency Dispatch Line is 573-438-1079.

Washington County Central Dispatch 911 has been dedicated to serving the citizens of Washington County since April of 2004. Washington County Central Dispatch is staffed by the Executive Director, Systems Manager, Addressing Manager, 10 Full-Time Dispatchers, and Several Part-Time Dispatchers. We staff 4 crews of two Dispatchers, working 12 hour shifts and a 12 hour layover shift. This allows us to maintain a minimum level of staffing per shift of two dispatchers 24/7. We also staff a third Dispatcher, working a 12 hour layover shift, at times of historically high call volume 7 days a week. All of our employees are Nationally Certified Emergency Telecommunicators and are also nationally certified Emergency Medical, Law and Fire Dispatchers through the National Academy of Emergency Dispatch.

Washington County Central Dispatch 911 is governed by it Board of Directors.

 

Last Updated on Monday, 07 December 2009 16:18